Guest Services Ambassador (Front Desk)

OUR VISION

Building Great Memories

MAJOR ACCOLADES

2004 - 2024       Caring Company Award

2016 - 2024       Three Michelin Stars – T'ang Court

2021 - 2023       Condé Nast Traveler Readers' Choice Award: Top 10 Hotels (HK)

2020 - 2023       Earth Check Certification Platinum Certificate

2020                   The Best of The Best Masterchef – T’ang Court

2020                   The Bostonian Seafood and Grill - Best Restaurants 2020

2015 - 2019       Forbes Travel Guide Five-star Award Winner

2016                   Travel+Leisure Best Top 5 Hotels in Hong Kong

YOUR OPPORTUNITY

Responsibilities

• Perform lobby reception duties including hotel guests check in & check out, enquires and cashier ;
• Greet VIP guests ;
• Handle guest comments and complaints with tact in accordance to the hotel’s policies and procedures;
• Promote hotel facilities including Health Club and F&B outlets;
• Follow up on amenities order on a daily basis;

Qualifications

• Minimum 1 years working experience in hotel industry.
• Possess higher diploma or above of hospitality / hotel major.
• Independent & confident to work under pressure.
• Good interpersonal skills.
• Good team player with excellent communication skills ; &
• Additional language would be an advantage.

*Fresh Graduate will also be considered.