Restaurant & Bar/Coffee shop - Supervisor/Captain/Waiter/Waitress/Hostess (餐廳和酒吧/咖啡廳 - 主管/領班/服務員/餐廳接待員)

Restaurant & Bar - Captain/Waiter/Waitress (餐廳和酒吧 - 領班/服務員)

• Minimum 1 year western cuisine experience
• Responsible for running the floor, such as sitting arrangement, taking orders, serving the food to our guests and restaurant cleaning 
• Outgoing and energetic personality, with good customer service, interpersonal and communication skills
• Good command of spoken English
• Overnight shift will be an advantage
• 至少1年西餐經驗
• 負責管理樓層，例如座位安排、接受訂單、為客人提供食物以及餐廳清潔
• 外向、充滿活力，具有良好的客戶服務、人際溝通能力
• 良好的英語口語能力
• 通宵班會優先考慮

Hostess (餐廳接待員)

• Assist to manage reservations and table arrangement
• Act as Restaurant Ambassador by greeting and seating guests in a warm and professional manner
• Handle guests' enquiries by phone following hotel's standards and procedures
• Achieve high level of customer satisfaction by engaging with guests proactively, being attentive to their needs and response timely throughout the dining experience
• Perform other reasonable tasks assigned by management
• Set up table according to reservation plan;
• Meet and greet guest in a professional manner;
• Ensure side stations are stocked sufficiently and tidy at all times;
• Maintain neatness and cleanliness of the restaurant.
• Overnight shift will be an advantage
• 協助管理預訂和餐桌安排
• 充當餐廳大使，以熱情專業的方式迎接客人並就座
• 按照飯店的標準和程序透過電話處理客人的詢問
• 透過在整個用餐體驗中主動與客人互動、關注他們的需求並及時回應，實現高水準的客戶滿意度
• 執行管理層分配的其他合理任務
• 依預訂計劃擺桌；
• 以專業的方式迎接和迎接客人；
• 確保邊站庫存充足且始終整潔；
• 保持餐廳的整潔和清潔。
• 通宵班會優先考慮

Coffee shop- Supervisor/Captain/Waiter/Waitress (咖啡廳-主管/領班/服務員)

• Set up table according to reservation plan;
• Meet and greet guest in a professional manner;
• Ensure side stations are stocked sufficiently and tidy at all times;
• Maintain neatness and cleanliness of the restaurant.
• Minimum 1-year relevant experience;
• Experience in hotel is preferred;
• Initiative and good customer service skills;
• Willing to work on shifts in a competitive, energetic and dynamic environment;
• Good command in both English and Chinese
• Overnight shift will be an advantage
• 依預訂計劃擺桌；
• 以專業的方式迎接和迎接客人；
• 確保邊站庫存充足且始終整潔；
• 保持餐廳的整潔和清潔。
• 至少1年相關經驗；
• 有飯店工作經驗者優先；
• 主動性和良好的客戶服務能力；
• 願意在競爭激烈、充滿活力和充滿活力的環境中輪班工作；
• 良好的中英文能力
• 通宵班會優先考慮