Guest Services Supervisor 賓客服務督導 (5 Days Work 5 天工作制)

Job Descriptions:

• Handle daily Front Desk operation inclding check-in/out services, handle guest enquiries and complaints with a professional manner
• Ensure the daily efficiency of Front Desk operations
• Maintain high standard of services to guests
• Perform other ad hoc job duties as assigned

Job Requirements:

• Diploma holder in relevant discipline
• Preferably with 3 year relevant experience in Hospitality industry
• Knowledge of using Opera would be an advantage
• Good command of both spoken and written English and Chinese