Duty Manager

We are seeking a person who can show leadership to our reception and guest relations teams to provide heart-felt service and memorable experience to our guests and colleagues.

Are you devoted to?

• Maximize guest satisfaction when handling guests’ enquiries and complaints
• Supervise Front Office operations in a successful 5-star hotel
• Drive the team to conduct up-selling and cross-selling to maximize hotel revenue

Are you vibrant with?

• Related hotel guest service experience
• Fabulous communication and interpersonal skills
• Able to work cheerfully under pressure, to juggle deadlines and priorities

Do you have memorable qualities, such as?

• Devoted to the well-being of your guests and colleagues 
• Reliable, thoughtful, detailed
• Friendly, caring, seamless, intuitive

“Cordis” means HEART in Latin.  We look after our colleagues with HEART:

• Open culture: You like to express yourself, we like to listen
• Agile career opportunities
• Global growth opportunities with 35+ new hotel openings in pipeline
• Work-life balance (5-day work week)
• Free duty meals
• Free staff accommodation in overseas hotels
• Life, medical/dental, hospitalisation insurance, and more