Guest Relations Officer - The Continental Club

Marco Polo Hongkong Hotel

Responsibilities:

  • Develop and maintain professionalism to deliver hospitality service for Club Floor guests
  • Build rapport with guests to secure repeated business
  • Perform Check in / out and offer concierge service to guests
  • Provide breakfast and cocktail service to guests
  • Uphold the service standard and cleanliness of the lounge to guarantee guest satisfaction
  • Ensure efficient refill and stock level of Food & Beverage items

Requirements:

  • Tertiary education in Hospitality Management or related disciplines
  • Minimum 2 years work experience in Hotel / Customer Service with at least 1 year experience in Food & Beverage preferably
  • Able to work independently and handle shift duties 
  • Good command of spoken English and Mandarin
  • Candidate with less experience will be considered as Guest Relations Agent
更多工作資料
薪酬 薪金面議
工種
  • 餐飲 · 酒店 - 侍應
  • 餐飲 · 酒店 - 其他職位
  • 物業管理 · 保安服務 - 客戶服務員、禮賓服務
  • 推廣 · 銷售 · 客戶服務 - 客戶服務
工作地點
  • 尖沙咀
僱用形式
  • 全職
教育程度
  • 學士
  • 副學士或高級文憑
待遇
  • 五天工作週

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