Assistant Front Office Manager

Lander Grand Hotel Management Limited

Job Description:

Responsible for providing customer services to the guests

Handling daily operations such as guests' check-in check-out, reservations, and reports handling

Supervise daily operation of Front Desk and assist Operational Manager in monitoring the guest services level

Monitoring and implementing the daily operations of the hotel

Provide training to the Front Office team

Maximize the daily room occupancy and revenue

Handle guest complaints

 

Job Requirement:

Diploma or above in Hospitality Management or related disciplines

5 years’ relevant experience in the hotel industry with a minimum of 2 years at the managerial level

Fluent in spoken and written English, Cantonese, and Putonghua

Service-oriented, good communication, decision-making, and leadership skills

Sense of urgency and responsibility 

Shift duty is required

Immediate availability is preferred

 

 

更多工作資料
薪酬 薪金面議
工種
  • 餐飲 · 酒店 - 其他職位
工作地點
  • 旺角
  • 上環
僱用形式
  • 全職
  • 長期
教育程度
  • 副學士或高級文憑
  • 文憑或相等程度
  • 中五至中七或DSE
待遇
  • 彈性花紅
  • 員工免費膳食
  • 婚假
  • 醫療計劃

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