Digital Banking Product Manager (Retail Banking Product Management Division)

Responsibilities: 

• Oversee end-to-end development of digital banking products including requirement analysis, design planning, system development, testing, launch and continuous enhancement

• Manage the operation and integration of digital banking channels such as mobile banking app, online banking, and mobile payment, ensure smooth compatibility with branch electronic devices

• Conduct in-depth market research and customer behavior analysis and provide insights for product innovation and optimization

• Work closely with technical teams to drive system development, enhancement and upgrading, ensure product stability and excellent user experience

• Formulate and implement product marketing strategies and collaborate with marketing team to enhance brand awareness and user engagement

• Keep abreast of latest fintech development and market trends, propose timely improvements to maintain product competitiveness

• Handle customer feedback and complaints related to digital banking products, drive continuous product and service improvement

• Perform other ad-hoc duties as assigned

Requirements: 

• University degree or above in Finance, Business Administration, IT or related disciplines

• Around 4 to 6 years’ experience from banking /financial sector with sound knowledge of digital banking including mobile banking, internet banking, mobile payments platforms with familiarity in branch automation devices

• Strong market research and data analytical skills with ability to translate insights into actionable strategies

• Proven experience in product design and project management with ability to manage multiple projects independently

• Solid analytical and problem-solving skills with keen insight into market trends and customer needs

• Good understanding of front-end development and digital technologies, able to work effectively with IT teams

• Excellent communication, coordination, and teamwork skills

• Proficiency in both Chinese and English with proficiency in Mandarin will be an advantage

We offer competitive packages and promising career opportunities to the right candidates. Please send your full resume with current salary, expected salary and the date of availability to Human Resources Department, Chiyu Banking Corporation Ltd, 8/F, Chiyu Banking Building, No. 78 Des Voeux Road Central, Central, Hong Kong or fax to 2986-3233 or by clicking 立即申請.

Information provided will be treated in strict confidence and only be used for recruitment purposes. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise. A copy of Personal Information Collection Statement is available upon request.