Assistant Personal Banking Officer

Responsibilities:

• Provide high quality of customer service and handle customers’ inquiry in branch network
• Identify customer needs and provide banking services and solutions in order to achieve business targets
• Assist Personal Banking Managers in the daily maintenance of customer relationships
• Promote product campaigns to acquire new business and strengthen customer loyalty
• Ensure compliance requirements are strictly observed and followed

Requirements:

• University degree / Associate degree holders, and fresh graduates; or HKCEE / HKDSE holders with at least one year of working experience, preferably sales & marketing experience in banking industry
• HKIB banking professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) preferred
• Good interpersonal and communication skills
• Qualifications of HKSI & IIQE will be an advantage
• Sales and service oriented with excellent interpersonal skills