Assistant Front Desk Supervisor/ Front Desk Supervisor (5-day work week)

JOB RESPONSIBILITIES

• Responsible for the operational efficiency of all front office areas during shifts and the service delivery of those areas.

• Provide timely and professional check-in/check-out services in accordance with established scripting and standards.

• In conjunction with the Manager, provide an effective and efficient Reception operation following procedures laid down in the Front Office Manual.

JOB REQUIREMENTS

• High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
• At least 2 year of experience in similar role with hotel industry
• Good command of written and spoken English

Less experience will be considered as Senior Front Desk Agent.