Customer Service Officer (Commercial Banking)

Responsibilities:

• Manage in-coming facsimile instructions and liaise with customers to confirm the trade transactions;

• Provide quality service supports to customers and liaise with other business units on customer inquires related issues;  

• Perform administrative duties (e.g. dealing with transactions documents);

• Provide any other administrative / clerical supports as assigned.

Requirements:

• University graduate in Banking / Finance or related discipline;

• Minimum of 2 years' relevant experience in Banking / Financial services industry;

• Proficient in written and spoken English and Chinese (fluent in Mandarin is preferred);

• Good interpersonal and communication skills;

• Immediately available or short notice is highly preferred.