Senior Officer, Retail Finance & Credit Card Department

Responsibilities:

• Provide 24-hour authorization and lost/stolen card hotline services to cardholders and acquiring merchants.
• Monitor suspicious credit card transactions and related tasks.
• Handle inquiries and related work concerning lost or stolen credit cards from cardholders.
• Process authorization requests from merchants, providing transaction authorization services to both cardholders and merchants.
• Handle disputes and fraudulent use matters related to credit cards

Requirements:

• Bachelor Degree or above in Banking & Finance / Accounting / Business is preferred
• Minimum 3 years of related experience
• Good team player with good communication and interpersonal skills
• Night shift duty is required