Assistant Vice President, Digital Banking

Responsibilities:

• Develop new products and services on e-banking channel to enhance customer experience

• Conduct market intelligence and analysis to facilitate the formulation of business plans and development of e-banking strategy of the bank.

• Work closely with a wide range of stakeholders including product owners, technical teams, legal, compliance and external vendors to design and deliver quality services through digital channelsWork closely with a wide range of stakeholders including product owners, technical teams, legal & compliance and external vendors to design and deliver quality services through digital channels.

• Assist to drive Retail and Corporate Banking e-platform according to e-banking strategy of the Bank and perform on-going monitoring and evaluation.

• Monitor project life cycle including preparation of user requirements and project plan, collaboration with internal and external partners for UAT, training, execution of marketing campaigns and production support

• Conduct post-implementation review to evaluate the effectiveness of new products and services launched and competitiveness of our e-platform.

• Review and formulate internal operations procedures to ensure the e-banking products & services are complied with relevant regulatory requirement and internal policies

• Leadership accountability for the development of a team of Digital Banking who will support release and change activity for digital delivery.

Requirements:

• At least 9 years' solid experience in Retail / Corporate Banking business, preferably with exposure on Deposit, Loan or Fee Income products

• Proven experience in product development and project management

• Excellent knowledge in digital channels, including technical, market place and customer considerations

• Good knowledge on e-banking products/services and related regulatory requirements is an advantage

• Self-motivated, creative and analytical minded

• Excellent negotiation and relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities and the ability to lead and influence.

• Strong commercial focus, ability to balance risks versus rewards and maximize cost effectiveness and profitability for the business.

• Excellent communication and interpersonal skills

• Excellent command of written and spoken English and Chinese including Putonghua

• Proficient in MS Office applications including Chinese word processing