Counter Services Operations Senior Officer/Assistant Manager– Deposit Team

Major responsibilities:

• Provide Cash Counter Service and Back-Office Functions for Deposit Account services;
• Handle end-to-end processing of Time Deposit, including account setup, renewal, interest calculation, and closure;
• Execute and verify fund transfer application from Client and internal parties;
• Manage Cheque Clearing Process which includes the cheque deposit, cheque verification and exception handling;
• Process the client’s Audit Confirmation request;
• Participate in system upgrades, User Acceptance Testing (UAT), and implement new operational workflows;
• Handle and respond to enquiries / requests from internal and external parties;
• Assist Team Head to handle HKICL annual drill test and ad hoc tasks.

Requirements:

• University graduate with 5 years of relevant experience or Branch Operations experience (of which 3 years’ experience in supervisory level) in Deposit Account Services, Cheque Clearing Process ,Cash Counter Service and Cash Vault Management;
• Attention to details, mature, self-motivated and able to work under pressure;
• Good command of written and spoken English and Chinese.  Putonghua speaking is definite an asset;
• Proficient in MS Office with be an advantage;
• Good interpersonal and communication skills;
• Experience in system upgrade or enhancement project is a strong plus;
• Candidate with less experience could consider as Senior Officer.