Assistant Process Optimisation Manager - Corporate Risk & Compliance

Responsibilities

• Be a team member of Corporate Risk & Compliance Department
• Participate in process optimisation projects/ initiatives to improve process efficiency, control effectiveness and customer experience
• Conduct quantitative and qualitative review/ analysis aiming to ascertain root cause of business/ operation issues, identify opportunities in workflow streamlining, service migration or system enhancement/ automation
• Support optimisation project management so as to ensure that the project objectives and benefits are accomplished timely
• Collaborate with various departments in designing, developing and delivering initiatives for continuous improvement
• Handle ad hoc tasks and other duties as assigned

Requirements

• University degree, major in business administration, finance, statistics, data science or related disciplines
• Preferably over 2 years’ experience in banking sector
• Relevant HKIB qualification would be an advantage
• Sound knowledge in wholesale banking products, services and operations
• Experience in project management or business analysis is preferred
• Proficiency in business intelligence applications, database software such as SQL and Tableau etc. will be an advantage
• Strong analytical, communication and problem solving skills
• Good command of both spoken and written English and Chinese

(Candidate with more experience may be considered for Process Optimisation Manager)