Housekeeping Supervisor

Job Summary
The Housekeeping Supervisor is responsible for managing and coordinating the daily operations of the housekeeping team. They ensure high standards of cleanliness, hygiene, and presentation in all assigned areas, while supervising staff, maintaining inventory, and ensuring compliance with safety and operational policies.

Key Responsibilities

• Lead, train, and motivate housekeeping staff, including scheduling shifts, assigning tasks, and conducting performance evaluations.  
• Inspect rooms, public areas, and facilities to ensure cleanliness, orderliness, and adherence to standards. Address any deficiencies promptly.  
• Monitor and replenish supplies (e.g., cleaning products, linens, amenities), ensuring cost-effective usage and maintaining stock levels.  
• Respond to guest requests, complaints, or special needs in a professional and timely manner.  
• Enforce safety, hygiene, and sanitation standards, ensuring compliance with health regulations and hotel policies.
• Collaborate with other departments (e.g., maintenance, front desk) to ensure smooth operations and resolve issues.  
• Conduct onboarding and ongoing training for housekeeping staff on cleaning techniques, safety protocols, and guest service standards.  

Qualifications and Skills 

• Diploma in hospitality or housekeeping management are a plus.
• 2-3 years of experience in housekeeping, with at least 1 year in a supervisory role.
• Strong leadership and team management abilities. 
• Attention to detail and organizational skills.  
• Effective communication and interpersonal skills.  
• Ability to handle multiple tasks and work under pressure.  
• Knowledge of cleaning techniques, chemicals, and equipment. 
• Familiarity with safety and sanitation regulations.