Manager, Transfer Agency

Job Summary

• Review and sign-off of Transfer Agency report or any ad hoc reports/confirmation to clients in accordance with Service Level Memorandum or agreement.
• Process transaction record in Transfer Agent application and approve the entries maintained in application.
• Authorize to sign off/approve the client’s correspondences including approve email in outlook before delivery to external parties or payment arrangement or trade settlement arrangement.
• Negotiation / discussion with clients on all Fund Administration related issues.
• Authorize entries/set-up in relevant to Transfer agent application platforms and approve the entries or master or schedule set up. If the entry is done by AFAM, then the entry has to be authorized by another AFA/FA Manager. Sign-off the audit confirmation.

Key Responsibilities

• Authorize the support team to put through entries in Transfer Agency application platform.
• Authorized to access the system in relation to transfer agency, and other relevant systems such as Hogan, S2B, ACR, SeCCuRe, GEMS, GNS, and etc., or be authorizer/ administrator/ owner of portfolio on the system as necessary.
• Authorize to approve/setup client template in ACR or GEMS for report delivery
• Participate in any of the ad hoc projects
• Attend internal and external meetings for clients or projects
• Provide investor services related queries and manage the issues to resolution.

Qualifications

• University or above, degree in Finance / Business / Accounting or equivalent 
• SFC License Type 1 (Preferable)