Senior Operation Manager (Corporate Banking - Ops)

Bank of China (Hong Kong) Limited

Job No.: 499498
Employment Type: Full time
Departments: Bank-wide Operation Department
Job Functions: Bank Operations, Customer Services

Responsibilities

Handle cash management related process, maintenance and task
Serve as a dedicated customer contact point to deliver and drive quality cash management services according to segmented services model
Processing the account maintenance of Corporate Banking Services Online and the operation of cash management products
Responsible for implementation and refinement of cash management projects, formulation of workflows, continuous monitoring and enhancement of services quality and pledges
Deliver tailor-made and one-stop quality services by closely following up client’s needs, conducting case investigation and system testing
Work as a team player with product specialist and relationship manager to conduct client visits and business analytics, review product and services mix in order to achieve revenue growth

Requirements

Degree holder or above, preferably with Certified Six Sigma Green Belt or above qualification
At least 8 years experience in corporate banking or cash management services
Familiar with cash management related products and platforms
Excellent interpersonal and communication skills.
Excellent analytical and numerical skills.
Proficient in Microsoft Office including Excel Macro
Good command of both spoken and written English and Chinese. Mandarin is an advantage
Candidate with less experience will be considered as Assistant Manager

更多工作資料

薪酬	薪金面議
工種	銀行 · 金融服務 - 訂單處理 · 運作 · 結算銀行 · 金融服務 - 一般 · 其他
僱用形式	全職
教育程度	碩士學士