Senior Floor Supervisor / Floor Supervisor 高級房務督導 / 房務督導

Eaton HK

JOB RESPONSIBILITIES

  • Supervise the implementation of housekeeping standards and procedures in relation to bedroom, bathroom, valet, cleaning, and linen service
  • Maintain a current and thorough knowledge of all housekeeping systems
  • Open and close the shift and ensure effective shift handover is completed
  • Perform room allocations and room inspections
  • Liaise with Front Office and Engineering Department for both guest and hotel requirements
  • Co-ordinate special projects (e.g. site rooms, pest control, window and carpet cleaning, room inventories)
  • Maintain records and storage of all lost and found items
  • Manage storage areas
  • Perform ad hoc duties as assigned by superior or Hotel Management

 

KNOWLEDGE & EXPERTISE

  • Form 6 or above
  • Minimum 4 years of housekeeping experience in a supervisory role, preferably in a hotel of similar size and complexity
  • Responsible, well organized, strong leadership skill and a good team player
  • Fluent in spoken and written Chinese, capability in English would be an advantage
  • Experience in operating housekeeping equipment and basis knowledge of chemicals
  • Candidates with less experience will be considered as Floor Supervisor

 

BENEFITS

  • 5-day work week
  • Discretionary bonus
  • Medical insurance 
  • Dental insurance 
  • Life insurance
  • Marriage leave, compassionate leave 
  • Free duty meals
  • Staff discount on F&B and banquet
  • Complimentary overseas accommodation
  • Education allowance

 

相關職責

  • 監督有關房間、浴室、代洗服務、清潔和床單服務的標準和程序的執行情況
  • 對所有房務系統有最新和全面的了解
  • 負責開始和結束當值的更份並確保完成有效順暢的輪班交接
  • 執行房間分配和檢查
  • 就客人和酒店的要求與前台和工程部聯絡
  • 協調特別項目 (例如滅蟲、窗戶和地毯清潔、房間庫存)
  • 維持所有失物的記錄和存儲
  • 管理存儲地方

 

相關經驗及資歷要求

  • 中六程度或以上
  • 最少四年房務管理經驗,有類似規模的酒店工作經驗更佳
  • 具備責任心、有條理、領導能力和良好的團隊合作精神
  • 良好中文讀寫及說話能力,良好英語能力更佳
  • 具備操作房務工具的經驗和化學品的基礎知識
  • 經驗較少的申請者會被考慮為房務督導

 

員工福利

  • 五天工作週
  • 酌情性花紅
  • 醫療保險
  • 牙科保險
  • 人壽保險
  • 婚假及恩恤假
  • 免費當值膳食
  • 住宿、餐飲及宴會折扣優惠
  • 免費住宿 (只適用於香港以外集團旗下的酒店)
  • 學費津貼
更多工作資料
薪酬 薪金面議
待遇
  • 五天工作週
  • 恩恤假
  • 豐厚薪酬
  • 牙科計劃
  • 彈性花紅
  • 教育津貼
  • 員工免費膳食
  • 保險計劃
  • 婚假
  • 醫療計劃
工種
  • 餐飲 · 酒店 - 執房
  • 餐飲 · 酒店 - 其他職位
工作地點
  • 佐敦
僱用形式
  • 全職
教育程度
  • 副學士或高級文憑
  • 文憑或相等程度
  • 中五至中七或DSE

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