Job No.: 498475
Employment Type: Full time
Departments: Information Technology Department
Job Functions: Information Technology
Job Description:
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Provide service management and monitor service quality of outsourcing and insourcing service
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Coordinate related teams to ensure compliance with service level agreement and procedures
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Ensure IT services provided are ISO20000 compliant
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Manage and monitor progress of IT projects
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Manage IT procurement process covering IT hardware, software, and service.
Requirements:
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Bachelor’s degree in Computer Science, Computer Engineering or related technical field
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Minimum 3 years working experience in project management / procurement management
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Functional knowledge and implementation experience of IT Service Management (ITSM) frameworks is preferred
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Experience in Project Management / Procurement Management is preferred
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Process minded, proactive, and agile are an advantage
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Self-motivated and able to work independently under pressure