A Career with Hang Seng Bank
Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 260 branches and automated banking centres, including over 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population, offering an extensive range of products.
Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management
We are currently seeking high caliber professionals to join us as Branch Service Executive I (C)
Our employees are the most valuable resources in the bank. We are committed to providing you with the optimal workplace experience. Here is a taste of what we have on offer:
- Attractive basic salary with monthly counter service allowance
- Healthcare insurance coverage including yourself and your family
- Retirement benefit scheme with employer’s contribution
- Employee Share Purchase Plan
- Work-life balance: 18 days paid annual leave plus other categories of leave entitlements e.g. birthday, marriage, maternity and paternity, study, volunteer work
- Preferential interest rate for staff housing loan of up to 100% of property valuation or purchase price
- Recognizable corporate training and development program
- Progressive career advancement opportunities
Principal responsibilities
- Provide quality service through efficient and customer-friendly counter transactions
- Support the excellent service delivery and ensure remarkable customer experience
- Deliver banking services and solutions by understanding customer needs and making appropriate referrals
- Support branch operations & services and adhere to relevant guidelines and procedures
- Promote e-service registration & improve penetration, and deliver Multi-Channel Engagement
- Be a change agent to drive business and servicing model transformation