Lead, HR Business Partner - GSF, Tech & Ops

Standard Chartered Bank

JOB SUMMARY

  • The HRBP is an HR leader who thrives in transformational change and effectively working with agility across the all Global Support Functions and T&O in HK and land the people priorities through partnership to the highest value leaders and their leadership teams. Through this role you are an architect of colleague experience that drives performance excellence. You are focused on embedding business-driving operating models; becoming a truly skills based organisation; embedding value driven talent management; and inclusive and ambitious leadership and culture in service of excellence.
  • You will work collaboratively and cross-functionally across business and HR CoEs, in continuing to refine and execute the People Priorities in service of the business strategy and delivering our Group RoTE commitments. 
  • To be successful, you will require demonstrable skills thriving in a fast-paced environment, operating in ambiguity, leveraging data to drive decision making, excellent communication skills, solid professional confidence and the ability to hold the mirror up and constructively challenge stakeholders and partners at all levels.  

RESPONSIBILITIES

Strategy

  • Provide strategic HR guidance and partnership with value seat holders in delivering business outcomes. 
  • Act as a key role within various functions and T&O HR Leadership Team, a squad member and potentially a co-Lead, work across the transversals on the functions & T&O People Plan value and enabling streams and provide thought leadership and oversight to the people work in support of the overall business strategy.
  • Be accountable for landing the People Plan in service of the business strategy, working in close partnership with the respective Global HR Heads, to drive the people agenda in a context-relevant manner.  
  • Identify, prioritise and develop organisational capabilities and behaviours to build a workforce that is future-ready.
  • Provide recommendations and HR leadership to the business in change management and organizational transformation initiatives.

 

 

Business

  • Bring deep knowledge of the business and broader global HR initiatives to strategically advise and partner the business effectively.
  • Effectively partner with, challenge and influence business leaders to deliver business optimal outcomes that balance the right now with longer term horizons, across the people agenda. 
  • Be a disruptor, driving culture change and delivering transformation. 
  • Partner with CoEs across development and deployment of HR product and experiences, actively being part of HR delivering business centric solutions. 
  • Contribute to the delivery of the business agenda in the country by appropriate alignment with the business as agreed in the country business plan to maximise and protect franchise value and resolve issues.  

Processes

  • Identify areas for improvement in HR processes, providing feedback and escalating issues where appropriate to relevant CoEs to enhance client experience and improve productivity within HR.
  • Provide guidance and review HR processes in accordance with Group HR standards to improve service and delivery. 
  • Ensure adequate crisis/disaster recovery contingent planning is undertaken and reviewed on a regular basis for the HR function.

People & Talent 

  • Champion and act as a role model of the Group’s values and culture.
  • Provide active role in developing and embedding a high-performance culture and in key talent decisions, including senior hiring.
  • Provide support to key functions and T&O heads. This involves coaching in the performance of their duties and assisting to resolve or mitigate material country risks and issues. The level of support provided will vary depending on the experience of the member of the team.
  • Ensure an integrated approach to people and talent management across the business and functions that facilitates cross-functional development as appropriate. 
  • Ensure that there is a high-quality succession pipeline and succession plan at all levels of the country organisation, working with the business and functions; sponsor ongoing development activities that focus on identified high performing and high potential individuals within the country.

 

  • Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles, and that they have effective supervision in place to mitigate any risks.
  • Provide input into Fair Accountability reviews.
  • Collaborate with colleagues within HR to facilitate internal movement of key talent.
  • Employ, engage and retain high quality people.
  • Maintain networks of external contacts that enables the benchmarking of compensation practices against relevant comparator organisations and migrate best practice where appropriate.

Risk Management

  • Ensure all employee related policies, standards and practices comply with both internal and external regulatory requirements as well as reflecting Group directions. 

Governance 

  • Regulatory conduct and compliance practices as defined by internal and external requirements. This includes compliance with local banking laws, other applicable laws (e.g. laws governing securities activities, company law) and anti-money laundering regulation and guidelines. 

Regulatory & Business Conduct 

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead to achieve the outcomes set out in the Bank’s Conduct Principles
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

 

Key Stakeholders

  • Head, Functions
  • Head, T&O  
  • Global HR Heads
  • HR CoEs
  • Regulators, Unions, if required

Other Responsibilities

  • Promote the sharing of best practice across HK and GCNA
  • Embed Here for good and Group’s brand and valued behaviours
  • Perform other responsibilities assigned under Group, Cluster, Country, Business or Functional policies and procedures.

Role Specific Technical Competencies

  • Business Intelligence
  • Effective Communications - Chinese (Mandarin / Cantonese) speaking is advantageous
  • Employee Relations
  • HR Legal and Regulatory Environment
  • Human Resources Consulting
  • Human Resources Policies, Strategies and Environment
  • Influencing Through Expertise
  • Organizational Change Management
  • Performance Management
  • Planning: Tactical, Strategic
  • Talent Analytics
  • Talent Management
更多工作資料
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工種
  • 銀行 ‧ 金融服務 - 一般 · 其他
工作地點
  • 觀塘
僱用形式
  • 全職
教育程度
  • 學士

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