Guest Service Agent / Senior Guest Service Agent

Dorsett Kai Tak, Hong Kong

Responsibilities:

  • Provide check-in/check-out service in a professional manner
  • Answer general enquiries and respond to complaints proactively
  • Support daily front office operation and other ad hoc duties as assigned

Requirement:

  • Diploma or above in Hospitality Management or related disciplines
  • Service-orientated with sound knowledge in Front Office Operation
  • Knowledge of using Opera Cloud would be an advantage
  • Self-motivated, independent, strong interpersonal and communications skills
  • Good command of both English and Chinese (including Cantonese and Putonghua)
  • Fresh university graduates are welcome
  • Candidate with more experience can apply for Senior Guest Services Agent
更多工作資料
薪酬 薪金面議
工種
  • 餐飲 · 酒店 - 其他職位
教育程度
  • 學士
  • 副學士或高級文憑
  • 文憑或相等程度

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