Head of Retail Collection

Dah Sing Financial Group

Job Purpose:

The successful candidate will assist in formulating & modify collection strategies from time to time in response to the economic situation & lead the Collection Team to achieve collection target by maximizing the recovery amount, reducing delinquent and flow rate as well as minimizing the credit loss with lower charge-off ratio.

Responsibilities:

  • Actively leading the Collection Team for performing collection of all unsecured and secured retail products to achieve the Bank's target in efficient manner;
  • Identify opportunities to improve collection performance by maintaining a broad awareness if collection development in the marketplace as well as providing sufficient coaching to team members;
  • Streamline the collection workflow and logistics;
  • Actively monitor the collection performance of debt collection agencies;
  • Review and formulate collection procedure, strategies and guidelines in compliance with the statutory requirement and in response to the economic situation;
  • Identify opportunities to streamline the daily operations so as to maximize the utilization of resources;
  • Act as a focal contact of the Bank in dealing with IVA/ Inter-Bank Debt Relief Plan/ Bankruptcy issues.

Requirements:

  • Tertiary education preferred, with at least 7 years solid experience in collection practices, or over 10 years deep exposure in collection practices of which at least 7 years in managerial level;
  • Working experience in formulation of collection strategies, policies & procedures;
  • Strong leadership, analytical and negotiation skills;
  • Able to work independently & under tight deadline and time constraints;
  • Having knowledge of relevant Codes and Guidelines introduced by HKMA / PCO / CRA / CCRA Familiar with litigation proceeding for both secured & unsecured products;
  • Good command of written and spoken English & Chinese;
  • High level of risk awareness, particularly in compliance;
  • Professional qualification such as Certified Banker (CB), ECF is preferable. 
更多工作資料
薪酬 薪金面議
工種
  • 銀行 ‧ 金融服務 - 零售銀行服務
  • 銀行 ‧ 金融服務 - 風險管理
  • 銀行 ‧ 金融服務 - 一般 · 其他
僱用形式
  • 全職
  • 長期
教育程度
  • 學士

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