Front Desk Supervisor

The Park Lane Hong Kong, Autograph Collection

We are now inviting highly motivated and outgoing individuals to join our team:

Major Responsibilities:

  • Assist Front Desk Manager in daily operations, such as room inventory control and daily room assignment
  • Pre-arrival preparation of all market and clientele to ensure room inventory is well control
  • Coordinate with other departments to ensure smooth operation  
  • Ensure all guests feel welcome and their expectations are met with satisfaction
  • Handle guest comments and complaints tactfully, efficiently and complies with the Hotel policies and procedures
  • Provide regular training and guidance to staff members to ensure high standard of services delivery

Requirements:

  • 3 years’ relevant experience in similar capacity
  • Higher Diploma or above in Hospitality or relevant discipline
  • Knowledge in “Opera PMS" is preferable
  • Excellent command of English, Mandarin and Cantonese
  • Good knowledge of computer operating systems, such as Microsoft office software (Word, Excel)
  • Service oriented, proactive and able to work well in stressful and high pressure situation

*Candidate with less experience will be considered as Assistant Front Desk Supervisor. 

更多工作資料
薪酬 薪金面議
待遇
  • 五天工作週
  • 恩恤假
  • 豐厚薪酬
  • 牙科計劃
  • 彈性花紅
  • 教育津貼
  • 員工免費膳食
  • 保險計劃
  • 婚假
  • 醫療計劃
  • 交通津貼
工種
  • 餐飲 · 酒店 - 其他職位
工作地點
  • 銅鑼灣
教育程度
  • 學士
  • 副學士或高級文憑

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