Branch - Marketing Assistant

Responsibilities

• Deliver quality customer service and provide proactive support to the Relationship Managers
• Achieve service excellence in handling customer issues and product enquiries in a timely, accurate and responsive manner
• Support daily marketing activities and perform administrative duties, such as preparing reports, conducting market research and scheduling customer appointments etc.
• Assist in ad hoc marketing activities, both in-branch and off-site promotions

Requirements

• University graduate preferred

• Pass in the Insurance Intermediaries Qualifying Examinations (IIQE Paper 1, 2, 3 or equivalent)

• Minimum of 1 year's working experience, preferably gained in retail banking field

• Relevant HKIB qualification is an advantage

• HKIB Certified Bankers preferred

• Familiar with retail banking products and related market trend

• A good team player with strong communication skill, and able to manage tasks efficiently

• Proficient in MS Office application

• Good command of spoken and written English and Chinese