Associate IT Business Analyst

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Associate IT Business Analyst with the resources to solve critical problems for the future of our business, which is why we need you.

Position Responsibilities:

• Minimum 2-3 years' work experience with insurance
• Good understanding of individual insurance products, operations and processes
• Experience in life insurance policy admin system enhancement
• Well organized and attentive to details, flexible with working hours
• Good analytical and problem-solving skills, and disciplined with project scheduling
• Self-initiated and have a strong drive to learn
• Strong PC skills including MS Word, Excel and good understanding of SQL
• Able to clearly articulate business processes and ideas verbally and in written English
• Experience and knowledge in complicate testing execution and support

Required Qualifications:

• Conduct system enhancement project and Resolve production issue reported by IT or user
• Review and analyze requests / reported problem from various departments and work collaboratively to understand company priorities and ensure alignment with company goals
• Produce user requirement documents and specifications, and mock-ups for proposed solutions
• Perform impact analysis and deliver cost-effective solutions
• Build consensus and facilitate discussion with related stakeholders, business partners and IT development teams
• Participate in project planning from project initiation to closure and responsible for tracking requirement and testing progress
• Act as an internal business system area expert and champion
• Provide quality system training to business users
• Execute test strategy, construct test plan and work with testing team on test execution to ensure the end product meets the business objectives
• Own, investigate and resolve system and project issues
• Plan and develop various reports to meet different business/regulatory needs, perform data analysis and integrity check

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.