Branch Service Manager

Job Responsibilities

• Oversee daily operations of branch
• Ensure all operations are carried out in a proper manner and full compliance with the Bank’s policies and procedures and regulatory requirements
• Ensure high quality of service is accurately and efficiently provided to customers

Job Requirements

• University graduate
• Minimum 8 years of experience in branch operations, of which at least 3 years at supervisory level
• Familiar with general consumer banking products and services, banking practices, relevant banking ordinances and regulatory requirements
• Qualifications of IIQAS and HKSI
• Good communication, interpersonal and supervisory skills
• Good command of spoken and written English and Chinese including Putonghua
• Candidate with less experience will be considered for the position of Counter Service Manager/ Officer