Officer to Assistant Manager (Telecom - SWIFT/RTGS) - Agency Contractor

Responsibilities:

• Handle the processing of Telecom operations and daily reconciliation of SWIFT, RTGS and related activities according to the procedures, policies & guidelines and service standards
• Handle and respond to inquiries / requests from internal / external partners, customers, on transaction processing and related matters
• Maintain daily SWIFT operations for connection to the SWIFT network, message file inquiries, basic event journal inquiries, general status and RMA management
• Submission of monthly business/regulatory reporting
• Identify and escalate exceptional / outstanding / suspicious transactions to management and other relevant parties for necessary action
• Conduct UAT for various projects and initiatives, and handle tasks assigned by superiors

Requirements:

• Diploma or above in business is preferred
• Minimum 2 years of relevant working experience in banking operations
• Knowledge and experience of banking operations and remittance processing, with prior experience in FPS, SWIFT and RTGS operations is highly preferred
• Knowledge and experience of regulatory requirements pertaining to payment, remittance processing, e.g. Anti-money Laundering, RMB transactions
• Organized, proactive and able to work under pressure
• Fluent in speaking and writing English & Chinese (including Mandarin and Cantonese)