Guest Service Supervisor

Dorsett Kai Tak, Hong Kong

Responsibilities:

  • Monitor all front desk personnel to ensure guests receive prompt, cordial attention and personal recognition
  • Daily preparation of amenities, accurate room allocation to ensure Owners, VIP’s, Special attention guest and all important clients receive prompt and cordial key service elements prior to their arrival
  • Maximize occupancy, revenue and average rate while maintaining high service standards
  • Responsible for the managing and supervising all front desk staff
  • Performs any other reasonable duties as required by the Management from time to time.

 

Requirements;

  • Degree holder in Hotel/ Hospitality Management
  • Minimum 3 years' relevant experience, with 1 year at supervisory level in hotel industry
  • Good interpersonal and communication skills
  • Mature, independent, proactive, service- oriented and attentive to detail
  • Service oriented with pleasant personality
  • Good command of spoken and written English, Mandarin and Chinese

 

更多工作資料
薪酬 薪金面議
工種
  • 餐飲 · 酒店 - 其他職位
教育程度
  • 學士
  • 副學士或高級文憑

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