Assistant Manager, Collection

JOB SUMMARY

The position holder will perform debt collection and associated reporting duties in compliance with the Bank’s policies, standards and procedures.

MAIN RESPONSIBILITIES

• Make telephone calls, issue demand notice and conduct outdoor visit to follow up repayment in respect of past due accounts. 
• Manage loan classification, provisioning, write-off and bad-debt recovery action pursuant to bank policies. 
• Handle debt restructure applications including IVA and IDRP.
• Support in legal litigation process including the initiation of demand letter, Writ of Summons, Affidavit, Court Judgment, legal enforcement and Small Claims action as assigned. 
• Communicate and assist to monitor performance of appointed debt collection agencies.
• Prepare operational and statistic reports for workload, productivity and/or recovery performance.
• Assist in training and coaching of junior colleagues and/or other duties as assigned by superior.
   

REQUIREMENTS

• Form 5 or above
• Minimum 5 years of experience in debt recovery in related industry.
• Possesses debt recovery experience in Unsecured Personal loan and/or Credit Card would be an added preference.
• Self-motivated, Strong in communication and negotiation 
• Proficiency in MS Office
• Proficient in English and Chinese