Distribution Insights & Transformation Director

Manulife (International) Limited

An opportunity to join Manulife’s Asia Regional Distribution team, playing a critical role in shaping and executing the overall strategy within a fit-for-purpose governance framework. This is an exciting opportunity to shape the future of Manulife’s Asia distribution – by continuously generating performance insights and leveraging them to drive transformative changes required in the short- to medium-term as well as the game-changers required to build longer-term competitive advantage. This role is not simply about putting dashboards, strategies and plans on pages – rather it encompasses both the strategic thinking around performance levers as the leveraging of pragmatic approach to planning how to capture value in the short-term. Working closely with Asia Distribution leadership, , there is large scope for impact and driving massive change!

Position Responsibilities:

  • Have a dual responsibility of driving insights generation while taking part in strategic transformation initiatives
  • On the insights parts – this will mean:
    • - Owning the execution of several key performance management processes, ensuring that the distribution performance narrative is well understood across key leadership forums.
    • - Owning the design and roll-out of strategic insights generation initiatives, identifying focus areas, acquiring data, and extracting insights which can then be shared across markets to help drive performance.
  • On the transformation part – this will mean:
    • - Taking part to the design and roll-out of strategic initiatives across markets – which will combine current state analysis, problem solving, solution planning, execution orchestration and change management
    • - Continuously identify and address opportunities to develop our business across core strategic themes
    • - Develop communities of practice across core strategic themes - coach practitioners and ensure that best practices are identified and synergized across markets
  • Develop and maintain strong relationships with stakeholders across the organization to ensure effective end-to-end delivery

Required Qualifications:

  • Experience in performance management and analysis roles – with an ability to rapidly and confidently acquire data, analyse it and extract key insights for associated decisioning
  • Experience in having conceived and executed on transformation end-to-end to create tangible value. Familiarity with an agile organizational model is essential
  • Autonomous Operation: Ability to drive broad priorities independently with minimal guidance from senior leadership
  • A strong understanding of where and how value is created. We are obsessed about impact, not the plans themselves!
  • High Intellectual Curiosity: Have an insatiable curiosity to learn and a proactive approach to leaning in on new opportunities, even those outside their comfort zone
  • Strategic Agility: Sees ahead clearly and can anticipate future consequences and trends accurately; can articulately paint credible pictures and visions of possibilities and likelihoods
  • Results Orientation: Delivers beyond expectations and sets new and stretching goals for him/herself. S/he will have a deep understanding of operational and process improvements that impact quality and execution and deliver continuous improvement
  • Process Management: Can identify and articulate the processes necessary to get things down efficiently and effectively
  • Planning & Priority Setting: Demonstrate an ability to set objectives and goals and organize work appropriately to meet and exceed goals
  • Problem Solving & Decision Quality: Able to use rigorous logic, and a highly structured approach and methods to solve problems with effective solutions
  • Organizational Savvy: Able to build constructive and effective relationships and use them to maneuver through complex situations
  • Influencing & Negotiation: Can present ideas and directions that lead others to action – internally (within the team, stakeholders within region and markets), and externally
  • Risk Management: Ability to think ahead and catch problems before they arise
  • Ambidextrous: Able to work on multiple key efforts simultaneously, welcoming ambiguity and regular change
  • An articulate and top-down communicator

When you join our team:

  • We’ll empower you to learn and grow the career you want.
  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we’ll support you in shaping the future you want to see. 
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