Telemarketing Executive, Consumer Finance

Fubon Bank (Hong Kong) Limited

Responsibilities:
 
 

  • Conduct outbound telemarketing activities to cross-sell Credit Card or Personal Loan products to customers to achieve business goals and objectives
  • Handling inbound unsecured lending applications and related enquiries
  • X-selling of other financial products or related services, e.g. insurance, etc.
  • Answer customers' enquiries in a timely and professional manner
  • Provide accurate information to potential and existing customers
  • Follow though with related departments to ensure delivery of service commitment to customers
  • Process all customers' phone instructions strictly in adherence to Bank policies and procedures

 

Requirements:
 
 

  • Form 5 or above
  • 1 year experience preferable but not essential
  • Understand relevant policies and procedures of the Bank as well as regulatory requirement
  • Strong commitment in delivering quality customer service
  • Able to communicate in English and Mandarin
  • Good command of Mandarin preferable
  • Good team player with excellent communication & presentation skill
  • Immediate available will be an advantage

 

更多工作資料
薪酬 薪金面議
待遇
  • 保險計劃
  • 醫療計劃
工種
  • 銀行 ‧ 金融服務 - 顧客服務 · 關係管理
僱用形式
  • 長期
教育程度
  • 中五至中七或DSE

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