Customer Services Ambassador (12-month contract) 樓盤展銷廳客戶服務大使

Kerry Properties Limited

Job Highlights:

As Customer Service Ambassador supporting the daily operations of sales offices, you will deliver excellent customer experience to the visitors throughout the whole visit.  


Responsibilities:

  • Present and introduce the high-end residential project development to visitors, including project models, show flats and mock-up units; answer enquiries from visitors and provide support in sales activities when necessary
  • Support in controlling crowd to ensure a smooth visitor flow
  • Manage the audio and video zones and liaise with vendor to resolve technical issues
  • Assist in managing sales hotlines and answering enquiries
  • Consolidate and prepare reports from the data collected including visitor number, enquiries for management reporting, provide support to sales team in market research
  • Support in arranging VIP tour when necessary
  • Assist in maintaining the tidiness of sales office
  • Assist in inspecting the condition of show flats and mock-up units and prepare defect report
  • Perform any other ad hoc duties when necessary


Requirements:

  • Diploma or above with relevant experience in customer services is preferred, fresh graduate is welcome
  • Possess excellent customer centric mindset, be flexible, smart, attentive to details, responsible and good team player
  • Proficiency in both written and spoken English and Cantonese; fluent in Mandarin is an advantage
  • Proficiency in MS Office including Word and Excel
  • Shift duty is required

 

更多工作資料
薪酬 N/A
待遇
  • 恩恤假
  • 豐厚薪酬
  • 家庭友善假
  • 酬金
  • 醫療計劃
工種
  • 推廣 · 銷售 · 客戶服務 - 客戶服務
  • 推廣 · 銷售 · 客戶服務 - 其他職位
工作地點
  • 東區
  • 鰂魚涌
  • 荃灣
  • 荃灣區
  • 元朗
  • 元朗區
僱用形式
  • 全職
  • 合約
教育程度
  • 副學士或高級文憑
  • 文憑或相等程度

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