Officer, Customer Services (MegaBox)

Kerry Properties Limited

Responsibilities:

  • Supervise a team of staff to provide quality services to customers in shopping mall
  • Handle complaints, requests and enquiries effectively
  • Provide support to marketing activities in order to promote customer loyalties
  • Perform club membership redemption duties and prepare related reports
  • Perform monthly parking issues and handle carpark redemption duties
  • Prepares the duty roster of the Team and performs ad hoc duties assigned by superiors

Requirements:

  • Degree or Diploma Holder in Hospitality Management or related discipline
  • At least 3 years’ practical experience in customer service field
  • Fluent in spoken and written English and Chinese (Cantonese and Mandarin)
  • Knowledge of MS Windows applications, including Word, Excel, PowerPoint and Chinese Word Processing.
  • Good interpersonal skills, able to communicate effectively
  • Pleasant personality and being helpful, friendly, tactful, patient and proactive 
更多工作資料
薪酬 薪金面議
待遇
  • 五天工作週
  • 豐厚薪酬
  • 牙科計劃
  • 彈性花紅
  • 教育津貼
  • 家屬醫療計劃
  • 家庭友善假
  • 保險計劃
  • 醫療計劃
工種
  • 美容及健身服務 - 接待 · 客戶服務員
  • 物業管理 · 保安服務 - 客戶服務員、禮賓服務
  • 物業管理 · 保安服務 - 其他職位
  • 推廣 · 銷售 · 客戶服務 - 客戶服務
  • 推廣 · 銷售 · 客戶服務 - 其他職位
工作地點
  • 九龍灣
  • 觀塘區
僱用形式
  • 全職
  • 長期
教育程度
  • 學士
  • 副學士或高級文憑
  • 文憑或相等程度

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