Senior Officer, Retail Credit Collection/ Control

Dah Sing Financial Group

Responsibilities:

  • Handle the whole process of Interbank Debt Relief Plan (“IDRP”) as a leading Bank including review the background of the case, analysis the financial statements, interviewing customer for details, prepare repayment proposal, negotiate the payment terms with other creditors & customer, prepare documents for approval / confirmation for the IDRP, monthly monitor payment collection & distribution till the end of the plan;
  • Assist to handle cases under legal action;
  • Backup for performing collection dunning / UAT.

Requirements:

  • Secondary education or above;
  • 5 years of working experience in collection or customer service field;
  • Sound knowledge in relevant Codes, Ordinances & Guidelines introduced by HKMA / PCO / TU;
  • High level of risk awareness, particularly in compliance and regulators’ requirements;
  • Good communication & Inter-personal skills with sound negotiation skill;
  • Proficiency in PC skills, MS Word & Excel;
  • Good command of spoken in English & Cantonese. Fluency in spoken Putonghua will be an asset;
  • Able to work independently under pressure & target oriented
更多工作資料
薪酬 薪金面議
工種
  • 銀行 ‧ 金融服務 - 顧客服務 · 關係管理
  • 銀行 ‧ 金融服務 - 零售銀行服務
  • 銀行 ‧ 金融服務 - 風險管理
  • 銀行 ‧ 金融服務 - 一般 · 其他
工作地點
  • 北角
  • 東區
僱用形式
  • 全職
  • 長期
教育程度
  • 學士
  • 副學士或高級文憑
  • 文憑或相等程度
  • 中五至中七或DSE

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