Guest Relations Officer

New World Millennium Hong Kong Hotel

Responsibilities

  • Handle check-in and check-out
  • Offer rooming and responsible for the room upselling program
  • Handle guest complaint and take appropriate action to resolve guest dissatisfaction
  • Assist reservation department to handle incoming inquiry as required.
  • Carries out any other reasonable duties and responsibilities as assigned.

Requirements

  • Higher Diploma or above in Hotel Management or related discipline
  • Willingness to take up challenges in different roles of front office operations
  • Courteous, service-oriented with pleasant personality
  • Strong communications and interpersonal skills
  • Proficiency in Microsoft office applications and Opera System

 

更多工作資料
薪酬 薪金面議
待遇
  • 五天工作週
  • 恩恤假
  • 牙科計劃
  • 彈性花紅
  • 員工免費膳食
  • 保險計劃
  • 婚假
  • 醫療計劃
工種
  • 餐飲 · 酒店 - 其他職位
工作地點
  • 尖沙咀東
  • 油尖旺區
僱用形式
  • 全職
  • 長期
教育程度
  • 副學士或高級文憑

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