Job Summary
The prospect candidate would be primary responsible for managing the digital custody services offering (including conventional custody) comprising of client service management, transaction processing, systems maintenance, and monitoring, reporting and operational risk reporting.
About our Financial Market Operations Team
Our Financial Market Operations team partners with our sales and product colleagues to play a crucial role in ensuring the seamless execution and settlement of complex financial transactions. By removing inefficiencies and complexity, we’re responsible for delivering a positive client experience and leading transformational change. It’s challenging, strategically important work, and you’ll continuously innovate to ensure we stay at the forefront of technological industry trends. Join our team to build your career at the very heart of the financial industry.
About our Transformation, Technology & Operations Team
Our Transformation, Technology & Operations (TTO) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential.
When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today.
Key Responsibilities
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Lead the design, development, and implementation of low-code and Python-based, data-drive, automation solutions to support the Securities Services function.
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Collaborate with cross-functional teams to understand business requirements and translate them into actionable data-driven tasks.
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Conduct data analysis, including data mining, cleansing, and modelling, to uncover insights and identify opportunities for process optimization and efficiency improvement, as well as improved outcomes with respect to optimising client performance and revenues
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Drive process engineering initiatives to streamline workflows, eliminate bottlenecks, and enhance operational efficiency within the Securities Services function. Support Enterprise wide Process & Risk simplification initiatives as a representative of Securities Services
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Develop and maintain automated data pipelines and workflows to streamline data processing and analysis tasks.
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Perform ad-hoc analysis and generate reports to support decision-making and strategic initiatives within the Securities Services function.
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Provide technical guidance and mentorship to junior team members, fostering a culture of continuous learning and development.
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Collaborate with stakeholders to define key performance indicators (KPIs) and develop management information systems (MIS) for monitoring and reporting purposes.
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Stay up-to-date with industry trends and best practices in data analysis, process engineering, and MIS within the financial services industry.
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Work closely with end users, business units, and other IT resources in all stages of project life cycle, including investigation, analysis, design, testing, and implementations to ensure business requirements are successfully implemented.
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Provide support to key Business stakeholders involved in client performance and revenue optimisation
Requirement
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An experienced operations professional in the banking or financial sector with digital asset exposure and minimum 5-10 years of experience, across digital asset and conventional asset servicing (client onboarding, securities trade/clear/settlement/corporate actions, billing, payments, regulatory reporting, reconciliation, exception handling and business continuity management).
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Bachelor’s degree in Banking/Finance/Information Technology or a similar subject or comparable professional training.
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Experience in working with and managing outsourcing partners.
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Demonstrates a passion for digital assets and understanding of blockchain technology and cryptocurrencies.
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Preferably, a track record of leading change and defining operational processes for new business lines.