Assistant Front Desk Manager

Key Responsibilies:

• To perform the In-charge of the front office and ensure guest services provided in professional manner
• To lead and guide the team member to handle guest enquiries and any complaint
• To coordinate with operations team to ensure the highest standard of customer service is extended to all hotel guest   

Job requirements:

• Diploma holder or above in Hospitality Management or related disciplines
• Minimum 3 years’ relevant work experience with 1 years at supervisory level
• Passionate in hospitality industry
• Good communication and interpersonal skills
• Strong problem-solving skills and leadership skills