客戶服務主任 (Customer Service Officer)

Bank of China (Hong Kong) Limited

Job No.: 495092
Employment Type: Full time
Departments: Personal Banking and Wealth Management Department
Job Functions: Business Development, Customer Services, Relationship Management

崗位職責

  • Deliver quality customer services through counter transactions
  • 打造分行一站式專業金融理財服務
  • Support back-end branch operations
  • 處理客戶每日櫃台交易(包括現金收付、入票、轉帳、定期、匯款等的工作)、客戶查詢及內部文書工作
  • Cross-sell retail banking products
  • 銷售及轉介工作

崗位要求

  • Secondary School graduate or above
  • 中學文憑或以上程度
  • Strong sales and service orientation with outgoing personality and good communication skills
  • 具良好的溝通技巧及客戶服務意識
  • Proficiency in English and Cantonese as well as fluency in Putonghua
  • 具良好的中、英文閱讀、書寫及普通話表達能力
更多工作資料
薪酬 薪金面議
工種
  • 銀行 ‧ 金融服務 - 顧客服務 · 關係管理
  • 銀行 ‧ 金融服務 - 一般 · 其他
僱用形式
  • 全職
  • 長期
教育程度
  • 副學士或高級文憑
  • 文憑或相等程度
  • 中五至中七或DSE

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