Learning & Development Officer

Responsibilities

• Organize and conduct training to all levels of staff including staff orientation and customer services
• Assist and monitor the trainee programme hiring and on-boarding processes
• Create and support the execution of hotel cultural programs
• Facilitates internal meeting of the departmental trainers, prepares and designs for the team members’ daily newsletter
• Preparation of training manuals, training materials and aids as requested
• Track and register all training course and programs
• Performs other tasks as assigned by superiors

Requirements

• Higher Diploma or above in Human Resources/Hotel Management or related disciplines
• At least 1 year relevant experience in Learning & Development, with exposure in hotel industry is highly preferable
• Proactive, well-organized, detail-minded team player with excellent communication and interpersonal skills and can work independently
• Good command of both written and spoken English and Chinese
• Proficiency in MS office software
• Less experience will be considered as Assistant Learning & Development Officer