Business Risk Manager, Cash (Project)

Job Summary
The HK Business Risk Manager for Cash directs and oversees front to back operational, Cyber, CFCC, Fraud and Conduct risk for the Cash business within Transaction Banking (TB). Reporting to the Head of Business Risk Management, Cash, HK, the incumbent will focus on end to end Cash risk controls, reporting, governance and supervision. The primary requirements of the role will be to:

• Act as the voice, eyes and ears of the Global Cash COO for all matters related to Risk for the market.
• Oversee the effective execution of controls within the market, including identification of gaps and remediation of issues, elevating residual risk where appropriate.
• Create and maintain complete, accurate and targeted metrics to allow the COO, the Global/Regional/Country Head of Business Risk Management for Cash and Business Head to constantly assess the control environment and residual risk profile.
• Project management experience especially in system migration will be an added advantage

Key Responsibilities

• Assist in the identification and escalation of thematic and horizon risks and the implementation of appropriate controls to mitigate those risks within the Country. Be the ‘go-to’ person for the business with regards to the escalation of all operational and other risk-related incidents/queries/events that arise within the Country.
• Support Cash COO, Business and Operational Heads within the region and country in developing high levels of front to back risk awareness and ownership across the business. This is for all risk types aligned to the Cash business. Provide structured guidance towards improving Management Control Approach (MCA) ratings in the country and drive first line ownership of risk to ensure teams understand the key risks, how they manifest in our controls / processes and how the controls are implemented and managed.
• Oversee the effective execution of controls within the country, including identification of gaps and remediation of issues, elevating residual risk where appropriate.
• Identify opportunities to improve the effectiveness of the Cash Risk function within the country, including the proactive management of control-check hubbing, driving the ongoing Operational Risk Framework rollouts and the rationalization of existing checks for Cash as required. Ensure continued country oversight and ownership of hubbed checks and processes. Additionally, drive and support best practice and create efficiencies, in the areas including Operational Risk System logging, data accuracy, standardisation and reduction of Business Risk Forum packs, issue identification, etc.
• Oversee the management of Risk Events in country, driving the right level of awareness, clarity and transparency with regards to the creation of Risk Events on Operational Risk System and the production of Root Cause Reports. Tightly govern delivery of all remedial actions to plan.
• Ensure that countries are governing services provided by offshore / GBS in line with SCB policy and in line with country specific requirements.
• Comply with and cascade, implementation and oversight of TB’s Conduct and Supervision agendas amongst Cash teams in the country, ensuring timely and effective delivery in line with TB and Cash Scorecard targets towards an enhanced culture of good Conduct.
• Execute the front to back peer review process and prioritization for Cash in the country. Ensure and conduct the appropriate level of peer review, audit and risk event ripples to support development of best practice awareness where appropriate.
• Coordinate with key stakeholders including Operational Risk, Compliance, FCC and Business centrally, regionally and in country to increase transparency and share key learnings and best practice. In particular, work with Country Business Risk Management Head to represent the country in relevant Regional / Group risk forums and discussions.
• Conduct regular dialogue with TB’s audit teams to better understand their focus and view of risk issues relevant to Cash. Work with Country Risk teams and TB/Cash Heads to avoid audit fails and improve results.
• Provide inputs to the Group Cash Risk Head and the Cash Non-Financial Risk Committees (NFRC) related to risk in the region, escalating issues, concerns or events as appropriate. Leverage NFRCs and other relevant risk committees to reinforce risk issues and awareness as relates to Cash in the country.
• Own the rollout of relevant Group policies across Cash in the country. Interact with policy and process owners, as well as relevant Business Risk Head(s) to ensure that what is finally agreed is fit for purpose, and practical to implement.
• Oversee the general governance and adherence to Data Quality, Service Level Agreements, End User Computing registration and management requirements, Third Party Risk Management risks, Balance sheet signoff (if applicable), and escalation to country governance forums as required.