Assistant Customer Service Officer (Working Location : Yau Tong)

Responsibilities :

• Handle customer's enquiry and maintenance service;
• Cooperate with other team members to resolve customer's request efficiently;
• Maintain customers' records include all inquires, comments, complaints and resolution decisions.

Requirements :

• Form 5 / DSE or above;
• Min 2 years relevant working experience in Call Centre / Customer Service field; experience with handling enquiry of home appliances, especially air conditioning is an advantage;
• Problem solving skills with strong self-motivation, good interpersonal skills, efficient and well-organized;
• Proficient in MS office and Chinese Word Processing;
• Good in both written and spoken Cantonese, Putonghua and English;
• Fresh graduate or candidate with less experience will also be considered;
• Immediate available is hgihly preferred.

Working Location : Yau Tong