The Upper House - Senior Sales Manager / Sales Manager

Here at The Upper House, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.

With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.

Ready to join us at The Upper House?

The Upper House conjures a sense of tranquility with the warmth of a private residence. Overlooking Hong Kong’s bright lights from above Admiralty’s Pacific Place, our House has 117 rooms. Bespoke service, well-crafted natural materials and a design aesthetic based around the ‘Upward Journey’ creates a timeless serenity that flows through the different rooms of our House.

Job Overview

This role manages a team to create unique and exceptional memories for our guests. We are committed to providing personalised and delightful services through anticipating and fulfilling our guests' needs. Those who are genuinely passionate about interacting with people, have an ability to establish connections with warmth and an engaging personality will enjoy this role.

Key Responsibilities

Welcome to the core of what being a Senior Sales Manager / Sales Manager (Corporate) is all about!

Here's the quick lowdown on what you'll do day-to-day:

• Generate lead opportunities for key function and event spaces, rooms and suites across the property

• Produce and implement an account development plan for each assigned account to achieve maximum revenue in both the short and long term

• Execute the annual commercial action plan within area of responsibility

• Be fully up to date with budgeted/actual/forecast targets of the property as well as own segment and individual target

• Source new business through research of local media and market intelligence

• Secure below and above the line marketing opportunities to position the brand and drive sales

Requirements

Here's exactly what you need to excel in this role:

The Non-Negotiables (Must-Haves):

• Minimum of 6 years of sales and marketing experience, preferably with an international hospitality company or a recognized blue-chip organization

• A degree holder in Business, Commerce, Economics and/or Marketing or equivalent in related discipline

• Fluent in spoken and written English, Cantonese and Mandarin. Excellent interpersonal skills, communication and writing skills

The Cherries on Top (Nice-to-Haves):

• Highly motivated and result-oriented. Confident with commitment to quality

• Have network of contacts within the corporate sector and/or specialist events agents

We've kept it short and sweet – just the essentials you'll need.

What We're Looking For: The Soul Behind the Skillset

Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.

1. Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.
2. Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.
3. Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.

Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.

Benefits

For Every Member of Our Family:

• Experience our 4.5-day work week, an extra half day each week for you to look after yourself, be healthy and be happy!
• Enjoy COMPLIMENTARY room nights at all of our hotels b’cause, who doesn’t love to travel?
• Join our wellness programme to elevate your mental and physical wellbeing!
• Enjoy discounts at our restaurants, bars, and spa -- at all locations!
• Be welcomed for the stylish you, if you got accessories, hair dyes or tattoos!