To provide exceptional customer service and business support to contribute to the continued growth and success
Review sub-contractor performance and feedback through appropriate systems
Ensure integrity of financial transactions for contract
Attend and actively participate in weekly WIP meetings with the Contract Manager and Customers
Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations.
Ensure use of Preferred Suppliers is maximized and best practice is in place.
Raise accurate purchase orders for Sub-Contractor call outs, materials/non-chargeable materials and extra works, maintaining records in a timely manner.
Send weekly WIP chases ensuring prompt, detailed responses from the team and updates are documented.
Raise sales invoices (complete billing) weekly in line with contract plan, meeting monthly forecast at the correct margin.
Maintain PPM records using in house system including reporting
Work closely with Critical Facility Manager and Finance Manager to ensure accuracy in reporting and internal reporting requirement are met. Participate in putting together monthly Contract Review
Skills and experience
Have effective communications skills
Highly proficient in the use of Excel & Powerpoint.
Experience using operating systems such as Dynamics AX, iScala or Peoplesoft is preferred.
Attention to detail – Thorough in carrying out a task, wit a high degree of accuracy
Assertiveness – Confident and effective in putting across point of view to others
Persistence – Does not let issues go; follows up on issues through to resolution
Customer and team focus – Puts customer and team needs first; always considers impact of actions on customer and team
Have an accounting qualification with experience performing a similar role is desirable