Duty Manager

Key Responsibilies:

• This incumbent will be responsible for supervising the Front Desk team to ensure the operations running smoothly
• To ensure efficient and quality front line guest services at all time
• To coordinate with housekeeping, engineering team to ensure the highest standard of customer service is extended to all hotel guest
• Handle any emergency issues in a professional manner, reports any unusual incidents with appropriate follow up

Job requirements:

• Diploma holder or above in Hospitality Management or related disciplines
• Minimum 5 years’ relevant work experience with 3 years at supervisory level
• Passionate in hospitality industry
• Good communication and interpersonal skills
• Strong problem-solving skills and leadership skills