Associate Director, Corporate & Business Communications

Job Summary

Requirements

• Implement a full range of communications strategies, including corporate, business, executive and crisis, mandates with a view to enhance Standard Chartered Hong Kong’s reputation and brand.
• Develop and foster strong relationships with internal and external stakeholders, especially media.
• Manage social media
• Good understanding of the Bank businesses, products as well as capabilities, dynamics and potential issues affecting the firm and the banking industry.

Responsibilities

• Support the CEO and senior executives of Standard Chartered Hong Kong in various media engagements from developing speaking point and media FAQs to media handling.
• Support the Bank’s external profile and narrative building by crafting compelling content, lining up interviews, developing press materials.
• Engage and align key messages with different internal and external stakeholders including staff, investors, media, community, regulators.
• Work closely with the Bank’s Group Corporate Affairs team to deliver Group’s communications objectives and ensure alignment of local communications with those of the Group.
• Manage the Bank’s social media content and accounts
• Provide support on issues management especially during crisis situations. Mitigate reputational risk by monitoring/managing social and mainstream media with an anticipatory approach and right judgement call.

Skills and Experience

• Professional background in Public Relations or Communications with minimum 10 years experience gained within media/PR agency and corporate communications of multinational company.
• Good communication and presentation skills, including good written and spoken English and Cantonese.
• Maturity and credibility to liaise with and influence individuals at the senior levels, including senior management of the Bank.

Qualifications

• Bachelor Degree in Communications, Public Relations, Journalism or related disciplines
• A minimum of 8 years’ relevant work experience, preferably in media relations and social media management, public relations
• Good command of English and Chinese languages, both spoken and written
• Sound knowledge of different media platforms
• Strong stakeholder engagement, influencing and negotiation skills
• Experience in putting forward the company position with internal and external stakeholders
• Excellent organisational skills, ability to prioritise and manage multitude of issues simultaneously