Customer Service Manager ( Operation) , Private Banking Department

Job Responsibilities

• Assist in the FATCA Project in implantation, as per management request
• Liaise with customer, FATCA related questions due diligence
• Assist the preparation, checking and processing of customer applications, account opening and transaction activities
• Coordinate with the other departments on operational issues regarding customers’ enquiries
• Ensure the daily operations comply with internal controls, procedures and policies

Job Requirements

• University degree preferred
• Minimum 2 years banking / accounting experience
• Knowledge of application software such as MS Word, Excel and Chinese Word Processing
• Good communication and interpersonal skills
• Good written and spoken English and Chinese, including Putonghua