Customer Service Representative

CHUNG YUEN ELECTRICAL COMPANY LIMITED

Responsibilities :

  • Handle customer's enquiry and maintenance service;
  • Cooperate with other team members to resolve customer's request efficiently;
  • Maintain customers' records include all inquires, comments, complaints and resolution decisions.

Requirements :

  • Form 5 / DSE or above;
  • Min 2 years relevant working experience in Call Centre / Customer Service field; experience with handling enquiry of home appliances, especially air conditioning is an advantage;
  • Problem solving skills with strong self-motivation, good interpersonal skills, efficient and well-organized;
  • Proficient in MS office and Chinese Word Processing;
  • Good in both written and spoken Cantonese, Putonghua and English;
  • Fresh graduate or candidate with less experience will also be considered;
  • Immediate available is hgihly preferred.

Working Location : Yau Tong

 

 

更多工作資料
薪酬 N/A
工種
  • 推廣 · 銷售 · 客戶服務 - 其他職位
教育程度
  • 中五至中七或DSE
待遇
  • 長短週
  • 生日假
  • 彈性花紅
  • 婚假
  • 醫療計劃
  • 加班津貼

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