Deputy / Assistant Personal Banking Manager – (Contact Centre, Direct Sales / Personal Loan)

Bank of China (Hong Kong) Limited

Job No.: 498856
Employment Type: Full time
Departments: Personal Banking and Wealth Management Department
Job Functions: Bank Operations, Business Development, Customer Service, Relationship Management, Marketing

Responsibilities:

  • Deliver quality services and conduct outbound call to introduce personal loan at Contact Centre
  • Handle online personal loan related applications with prospective customers
  • Responsible for application follow up and credit assessment
  • Grasp opportunities to cross-sell appropriately
  • Identify existing and prospective customers’ financial needs in order to achieve business targets
  • Address customer feedback / complaints professionally
  • Assist the superiors in implementing the implementation in accordance with the unit development guidelines and policies
     

Requirements:

  • Degree or above is preferred
  • At least 2 years of relevant working experience in retail banking services or personal loan products, sales experience a definite advantage
  • Self-initiative, customer-focused, independent, positive attitude and able to work under pressure
  • Excellent interpersonal and communications skills with good command of English and Chinese in both verbal and written including Putonghua
  • Proficient in PC applications, such as MS Office and Chinese inputs
  • May required on-shift duty as needed
  • Fresh graduates will be considered as Personal Banking Executive
  • Applicants with more experience will be considered as Personal Banking Manager
更多工作資料
薪酬 薪金面議
工種
  • 銀行 ‧ 金融服務 - 訂單處理 · 運作 · 結算
  • 銀行 ‧ 金融服務 - 一般 · 其他
僱用形式
  • 全職
教育程度
  • 碩士
  • 學士

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