Manager, Business Risk and Control Management

Hang Seng Bank Limited

Unsecured Lending and Payment

We are currently seeking a high caliber professional to join our department as Manager, Business Risk and Control Management.

Principal responsibilities:

  • Maintain effective risk and control management within Unsecured Lending & Payment as the First Line of Defense to minimize the risk exposure of the Bank
  • Lead on-going control monitoring activities by performing risk and control reviews and implement appropriate control measures to ensure adherence to Group policies, regulatory requirements and guidelines
  • Coordinate with stakeholders to ensure the proper and timely recording and reporting of operational risk issues and their corresponding management action plans
  • Perform gap analysis and propose control enhancements in response to internal review findings, business initiatives and policy updates
  • Promote operational risk awareness and act as a subject matter expert to provide advice to business teams on governance, risk assessment, internal control design, implementation and oversight
  • Keep abreast of relevant group guidelines as well as regulatory requirements, and identify their impacts and necessary controls on end-to-end business process


  • University degree in Business Administration, Finance, Accounting or related discipline. Relevant professional qualifications, such as Associate Operational Risk Management Professional (AORP)/ Certified Operational Risk Management Professional (CORP) is a plus
  • Proven exposure on retail banking, operational risk management, regulatory compliance, internal audit or other related areas. Knowledge on unsecured lending, credit card and payment is an advantage
  • Excellent problem solving, interpersonal and communication skills
  • Strong self-motivation and ability to work independently
  • Ability to communicate effectively with proficiency in both English and Chinese
  • Ability to prioritize conflicting demands and problem solve in a dynamic environment
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
薪酬 薪金面議
  • 銀行 ‧ 金融服務 - 一般 · 其他
  • 全職
  • 長期
  • 學士


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